Product
A modern way to create human engagement
Why Coconut?
Find out what makes Coconut different
Appointment Scheduling
Provide an effortless experience that goes beyond the appointment.
Queue Management
A smarter lobby for a streamlined in-branch experience.
Video Banking
Everything your staff need to deliver an end-to-end video appointment
Reporting & Analytics
See the big picture, and turn insights into action.
Integrations & APIs
We’re flexible to fit where you need us.
Pricing
Resources
Everything you need to make an informed decision
Resource Library
Industry tools, detailed reports, informative webinars, and product information.
Blog
The latest industry trends, product updates, and news, hot off the press.
Success Stories
Learn how our customers have elevated their business with Coconut Software.
Events
Meet the Coconut team (and see Coconut in action) at upcoming events.
Company
Creating meaningful connections since 2007
About
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Leadership
Meet our inspirational team of thought leaders.
Coconut News
Read all about what’s happening at Coconut.
Careers
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Employee Efficiency & Engagement
Customer & Member Experience
Banking Queue Management System Guide: FAQs and Evaluation
By Christine Matu • Jun 1, 2023
Customer & Member Experience
How To Reduce Queues in Banks: 12 Key Techniques, Tips, and Tools
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Customer & Member Experience
Queue Management in Banks: The Top Trends and Tools to Know
By Christine Matu • May 18, 2023
Customer & Member Experience
Video Banking Services: What To Offer and How To Take it to the Next Level
By Christine Matu • May 11, 2023
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What Is Video Banking Software?
By Christine Matu • May 3, 2023
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Customer & Member Experience
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Employee Efficiency & Engagement
When More Is Better: Balancing Bank Appointment Quantity and Quality
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Customer & Member Experience
3 Ways to Fast-Track Your Bank Appointment Scheduling Process
By Jillian Wood • Jan 4, 2023
Employee Efficiency & Engagement
5 Appointment Technology Implementation Tips From Institutions Who’ve Done It Right
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Employee Efficiency & Engagement
How leading credit unions are tackling staffing shortages
By Christine Matu • Jan 20, 2022
Employee Efficiency & Engagement
Impact of a Queue Management Software on Staff Productivity
By Kelly Wilson • Feb 18, 2021
Employee Efficiency & Engagement
Remaining Professional in Pajamas
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Employee Efficiency & Engagement
3 Steps to Improving Operational Efficiency
By Sean Wilson • Jul 3, 2019
Employee Efficiency & Engagement
Assembling Your Software Implementation Team
By Kelly Wilson • Nov 21, 2018
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